Care Coordination

Case Management in Long Term Care Integration: An Overview of Current Programs and Evaluations (2001).  (last accessed 9.13.10) California Center for Long-Term Care Integration, November, 2001, 94 p. Andrew E. Scharlach, Ph.D., Nancy Giunta, M.A., and Kelly Mills -Dick, M.S.W., University of California, Berkeley, Center for the Advanced Study of Aging Services, 120 Haviland Hall #7400, Berkeley, CA 94720-7400, (510) 642-3285. The purpose of this paper is to provide a framework for California state and counties engaged in long-term care integration work (Assembly Bill 1040, 1995). Emphasizing a spectrum from “care coordination” for persons who are least vulnerable yet need supportive services to “case management” for those who are most vulnerable and need significant types of intensive services, the authors review:

  • Definitions of case management (what?)
  • Principles and values of case management
  • Goals of case management by stakeholder group (why?)
  • Client / consumer settings and populations (where and to whom?)
  • Roles and tasks of case managers (how?)
  • Program design criteria for counties beginning long-term care integration work
  • Models of case management within long-term care
  • Variations in the three models of case management
  • Quality in long-term care case management
  • Current, ongoing evaluations of case management
  • Issues for ensuring quality