Primary and Specialty Care Practitioners — Front Office Staff
A 15 to 30-minute training module that will help front office staff understand how to work effectively and arrange needed accommodations for patients with disabilities and seniors.
- How to Use the Training Material
- Two resources for questions that can be customized for use in the individual/member/patient registration appointment setting process, as well as in the inpatient assessment process. Questions cover needs related to communication access, physical access and medical equipment access.
- Model Policies and Procedures
- Tax Incentives